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Terms & Conditions

Hotel Tulip Arena - Terms & Conditions

Welcome to Hotel Tulip Arena in Raipur! We are delighted to have you as our guest. Please read and understand the following terms and conditions before making a reservation or staying at our hotel.

Reservation and Check-In:
  • All guests must be at least 18 years old to check-in unless accompanied by a responsible adult.

  • A valid government-issued photo ID proof is required at the time of check-in for all guests.

  • Normal check-in time is 13 hr & check-out time is 11 hr. For late arrivals, please call for instructions on the procedure for arrival after 6 PM.

  • Early check-in and check-out are available by prior arrangement only i.e. subject to availability and prior intimation & confirmation only.

  • Visitors are not allowed in the room.

Reservation and Check-In:
  • Children up to 5 years at no extra without an extra bed in the same room.

  • Child above 5 year to 10 Year will be charged for buffet breakfast without extra bed.

  • Children above 10 years will be charge as per adult extra person policy.

Payment and Cancellation:
  • Reservations can be canceled anytime, but a 100% refund is available if cancellation at least 3 days prior to check-in.

Room Occupancy:
  • The maximum occupancy for each room is as follows:

  • Superior Rooms: 2 + 2 Adults 

  • Suite Room: 2 + 2 Adults 

  • Premium Room (PR) Homestay: 2  Adults 

  • Family Room (FR) Homestay :  2 + 1 Adults

  • Premium Family Room (PFR) Homestay :  2 + 2 Adults

Damages and Losses:
  • Guests are responsible for any damage caused to the hotel property during their stay.

Pet Policy:
  • Pets are not allowed on the hotel premises.

Conduct and Safety:
  • Guests are expected to conduct themselves respectfully and responsibly. Any behavior that disturbs other guests or violates the hotel's rules may result in eviction without a refund.

  • The hotel is not responsible for any loss or theft of guests' personal belongings. Please use the in-room safes to secure valuables.

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